Privacy Policy
At Reliance Transport, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly.
Effective Date: May 9, 2026
This Privacy Policy describes how Reliance Transport ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website https://reliancetransportllc.com (the "Site") or use our junk car removal services.
1. Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a pickup, or contact us. This may include:
- Contact Information: Your name, email address, phone number, and physical address for vehicle pickup.
- Vehicle Information: Make, model, year, condition, and title status of the vehicle you wish to sell.
- Communication Data: Any information you provide in your messages to us.
We also automatically collect certain information when you visit our Site, including your IP address, browser type, and how you interact with our pages via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide instant quotes for your junk car.
- Schedule and perform vehicle pickups and towing services.
- Communicate with you regarding your service requests via phone calls, SMS text messages, and emails. By providing your phone number, you consent to receive calls and text messages from us regarding your quote and towing service.
- Improve our website and customer service.
- Comply with legal and regulatory requirements.
- Market our services to you, including through targeted advertising on platforms like Google Ads.
3. Information Sharing and Disclosure
We do not sell, rent, lease, or trade your personal data, including your mobile phone number, to third parties.
We may share your information only with:
- Service Providers: Third-party vendors who help us with towing, payment processing, data analysis, and marketing (e.g., Google Analytics and Google Ads).
- Legal Requirements: If required by law, we may disclose your information to government authorities or law enforcement.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that business.
4. Third-Party Advertising and Cookies
We use cookies and similar technologies to track activity on our Site and hold certain information. We use Google Ads and Google Analytics to serve ads based on your past visits to our website. You can opt-out of Google's use of cookies by visiting the Google Ads Settings page.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at info@reliancetransportllc.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at: